At Brillory, we want your shopping experience to be simple, secure, and fully transparent. We understand the importance of trust when making online payments, so we have created a payment process that is safe, reliable, and easy to follow. This Payment Policy explains how we accept and process payments, what payment methods are supported, how your information is protected, and what you can expect after placing an order.

Accepted Payment Methods

Credit and Debit Cards

We proudly accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover. These are processed through our trusted, encrypted payment gateway to ensure your details are transmitted securely.

When making a purchase, please make sure that your billing information matches the details registered with your bank or card issuer. Incorrect information may cause the payment to be declined or delayed.

PayPal

We also accept payments through PayPal. This allows you to complete your transaction quickly using your PayPal balance or linked credit/debit card without entering your card information on our website. Once you select PayPal at checkout, you will be redirected to PayPal’s secure payment portal to complete your purchase safely.

Secure Payment Processing

At Brillory, we never compromise on security. All payment transactions are protected using SSL (Secure Socket Layer) encryption to prevent unauthorized access or data misuse. Your card information is transmitted directly to the payment processor and is never stored on our website or servers.

We work only with verified payment processors that are PCI-DSS compliant, ensuring the highest standards of data protection for our customers.

Payment Authorization and Order Confirmation

Once you place your order, your selected payment method will be charged immediately. You will receive an email confirmation containing your order details, transaction ID, and payment receipt.
If your payment fails or is declined for any reason, your order will not be processed. In such cases, we recommend verifying your billing details or contacting your bank or PayPal for assistance.

Pricing, Taxes, and Currency

All prices displayed on brillory.store are listed in U.S. Dollars (USD). We currently do not charge any taxes on purchases.
However, we apply a flat shipping fee of $16 per order, which covers the cost of handling, packaging, and insured delivery.

The total amount you pay at checkout will include:

Product price

Shipping cost ($16 flat rate)
No hidden fees or extra charges will ever be added to your total after checkout.

Order Security and Fraud Prevention

To maintain a secure shopping environment, every order is automatically screened for fraud indicators. If our system detects unusual activity or an inconsistency in payment information, we may contact you via email for verification before shipping. In rare cases, we may cancel an order to protect both you and our store from fraudulent activity.

We kindly ask customers to respond promptly to any verification requests to avoid delays in order processing.

Payment Errors and Technical Issues

If you experience a payment error (such as double charging, declined card, or PayPal timeout), please contact us immediately at help@brillory.store
with your order reference number and a brief description of the issue.
We will investigate and resolve payment discrepancies promptly. Any overcharged amounts or duplicate transactions will be refunded in full to your original payment method.

Payment Receipts and Records

Once payment is completed, a digital receipt is automatically sent to the email address provided at checkout. This serves as proof of payment and should be retained for your records.
We do not issue printed invoices unless specifically requested. You may request an invoice copy by contacting our customer support team.

Changes or Updates to Payment Methods

From time to time, we may add or remove payment methods based on availability, technology updates, or security improvements. Any changes to our accepted payment options will be updated on this page and reflected at checkout.

Payment Disputes and Chargebacks

If you believe that your payment has been processed in error or without authorization, please contact us immediately before initiating a chargeback with your bank or PayPal. Most payment issues can be resolved quickly through our support team.
Initiating a chargeback without contacting us first may delay the resolution process and could affect future orders.

Your Privacy and Data Protection

Your payment information is handled in accordance with our Privacy Policy. We never store, share, or sell your card details or any sensitive financial information. All payments are transmitted securely through encrypted connections, ensuring the highest level of privacy and safety.

Customer Responsibility

Since our store currently does not require customers to create an account, it is your responsibility to ensure that the payment details entered during checkout are accurate and complete. We cannot be held liable for orders delayed or canceled due to incorrect payment information.

Acceptance of This Policy

By completing a purchase on our website, you confirm that you have read, understood, and agreed to this Payment Policy. You acknowledge that all payments are final once an order is successfully processed, except in cases covered by our Return & Refund Policy.

Business Details

Business Name: Brillory
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (424) 668 3041
Business Email: help@brillory.store
Business Address: 4314 E Fairmont Ave, Fresno, CA 93726, USA